12-Month Manufacturer's Warranty
All items are backed by a 12-month Manufacturer's Warranty from the date of purchase. If there are any special conditions or exceptions, they will be detailed within the product listing.
Damages & Faults
Should your item suffer damage in transit or exhibit faults during the warranty period, we ask you to immediately inform us by emailing evidence of the problem, such as photographs or a video.
Inspection on Arrival
Upon receipt of your parcel, please inspect the contents thoroughly. We must be notified of any items that arrive dead on arrival (DOA) immediately. Please note, any damages identified post-delivery that are due to customer mishandling will not be covered under warranty.
Warranty on Replacements
Any replacement products issued will carry the same warranty duration as the original item, starting from the original purchase date. This ensures continuous coverage for your purchased product.
Updated on 15/04/2024